BetterGF
Support
We're here to help. Reach out or find answers to common questions below.
Effective date: Current
Contact support
Email us at hello@agnosticlabs.io with the subject line “BetterGF Support”.
Expected response time: Within 2–3 business days (update before launch)
App status
BetterGF is currently in development. App status monitoring will be available before launch.
Common questions
How do I update my partner profile?
Open the app, navigate to your partner profile, and tap the edit button. You can update preferences, dates, and interests at any time.
Can I use BetterGF for multiple partners?
BetterGF is designed around one partner profile per account in the current version. Multi-profile support may be added in a future update.
Why does BetterGF request location access?
Location access is used to generate nearby suggestions, such as local restaurants or venues. You can deny or revoke this permission in your device settings at any time without affecting the app's core features.
My suggestion seems off or irrelevant. What should I do?
Suggestions improve as you add more detail to your partner profile. If a suggestion is consistently unhelpful, try refining the preferences you've entered.
I'm not receiving results. What could be wrong?
Make sure your internet connection is active. If the problem persists, try closing and reopening the app or reinstalling it.
Account and data deletion
To permanently delete your BetterGF account and all associated data:
- Email hello@agnosticlabs.io with the subject line “BetterGF Data Deletion Request”
- Include the email address associated with your BetterGF account
- We will confirm your request and complete deletion within 30 days
Deleting your account will permanently remove your partner profile, preferences, and any saved data. This action cannot be undone.